Altus Power Online Payments

Notice: Regular and AutoPay Credit card payments are temporarily unavailable due to a payment processor outage.

Our regular payment processor has experienced a service disruption since February 6, 2026. Auto-draft payments scheduled on or after that date may not have processed.

Alternative payment options:

Pay online: altusok.gov/doxo
Pay in person: Cash, check, or card accepted at City Hall
Pay 24/7: Automated kiosk at 509 S. Main Street (payment drive-up window)
Pay by phone: Call Utility Billing at 580-481-2295

We're working with our payment provider to restore service as quickly as possible and will update this notice when credit card processing is available again.

We apologize for the inconvenience and appreciate your patience.

Available services

Pay My Utility Bill

Messages

Our Customer Service Lobby is open Monday through Friday from 8am to 5pm if you need to add, change or cancel utility services.

Payments can also be made at any time using our 24-hour Automated Kiosk located at 509 S. Main St adjacent to the utility billing payment drive-up window.

Altus Power | 509 S Main St Altus OK 73521 | 580-481-2295