Altus Power Online Payments
Update: Credit card payment services have been fully restored as of February 27, 2026.
If your auto-draft payment failed during the outage (February 6-27), please verify your account status.
Thank you for your patience.
All payment options are now operational, including online payments, AutoPay, and in-person card payments.
- Pay online: altusok.gov or through this portal
- AutoPay and scheduled payments
- Pay in person: Cash, check, or card accepted at City Hall
- Pay 24/7: Automated kiosk at 509 S. Main Street (payment drive-up window)
- Pay by phone: Call Utility Billing at 580-481-2295
Available services
Messages
Our Customer Service Lobby is open Monday through Friday from 8am to 5pm if you need to add, change or cancel utility services.
Payments can also be made at any time using our 24-hour Automated Kiosk located at 509 S. Main St adjacent to the utility billing payment drive-up window.